Credit Card Frequently Asked Questions

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Where can I pay my balance?: You can pay your balance in a variety of ways, choose whichever best suits you:
How do I use Credit card cheques?: When you receive your credit card, you will also receive some credit card cheques in the post.
How do I make Cash withdrawals?: You can withdraw cash from any cash machine, just like you can withdraw cash from your own bank account.
Why is it worth making a Balance Transfer?: If you have a large outstanding balance on one or more credit and store cards – you will undoubtedly be able to save money by transferring your balance to another credit card.
My Credit Card is lost or stolen. What should I do?: If you cannot find your credit cards you need to report them as lost or stolen using the emergency number provided by your credit card issuer, this will be a 24 hour/365 days a year number. If you have more than one credit card you will need to ring all the separate companies.

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