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Your privacy and securityOur privacy pledge Effective on August 09, 2006
The privacy and security practices ("Privacy Statement") for www.kanetix.com are listed below.
Kanetix Ltd. ("kanetix") is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users's trust and confidence in the Internet by promoting the use of fair information practices. kanetix has agreed to disclose its information practices to TRUSTe and have its privacy practices reviewed for compliance to TRUSTe privacy standards. By displaying the TRUSTe trustmark, we have agreed to provide you with the following information:
What personally identifiable information of yours or third party personally
identifiable information is collected from you through the Web site
Who is collecting the information
How the information is used
With whom the information may be shared
What choices are available to you regarding the collection, use and distribution of the information
The kind of security procedures that are in place to protect the loss, misuse or alteration of information under the control of kanetix
How you can correct any inaccuracies in the information
How we notify you about changes to the privacy policy
If you have questions or concerns regarding this statement, you should first contact contact kanetix. If you do not receive acknowledgment of your inquiry or you do not feel your inquiry has been satisfactorily addressed, you should then contact TRUSTe at www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with kanetix to resolve your concerns.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookie tracking method
Cookies are small pieces of information stored on your hard drive. The only personal information that a cookie can contain is information supplied by the visitor and the cookies we use cannot read data off of our visitor's hard disk or read cookie files created by other Web sites.
Cookie technology can save you time by eliminating the need to re-enter frequently requested information such as your personal identification. Cookies also give us capability to understand how visitors use our site. We use this information to optimize our website and improve the visitor experience.
Please note that you have the option to set your browser to decline our cookies. If you choose not to receive cookies from kanetix, you may not be able to use all the services available on the site. These cookies are not tied to your personally identifiable information.
Our third party service provider uses cookies. We have no access to or control over these cookies. This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by our third party service providers.
Collecting information
We gather and store data about online usage on a collective rather than individual basis. For example, like most websites, we gather aggregate information about the number of visitors that visit our website and the pages that they view, NOT what pages were viewed by each individual. We use this information to anticipate bottlenecks, to gauge the capacity of our servers, and to improve the overall management of our website.
We also use Commission Junction and AffiliateShop to track visitors coming from our affiliate sites. This pixel tracking information helps determine the payments we are obliged to make to our affiliates for the traffic they send to us.
Please note that our online usage and affiliate tracking systems do not gather or store personally identifiable information.
Collecting personal identifiable information kanetix requests and collects personal information from visitors for opt-in only services. Participation in opt-in services is completely voluntary. For example, if you wish to get online insurance quotes accessible through kanetix a visitor must enter their ZIP code. As well, should a visitor have a question and want to submit it online, an email is necessary.
Service providers
We use third parties to provide the online quotes you receive. The only information shared with the third party by us is your ZIP code so they can customize the information required to provide you with an insurance quote. If you do decide to utilize the online insurance quote services after you have entered your ZIP code, we encourage you to read the privacy statements of these linked sites as their policies may differ from ours.
These third parties are prohibited from using your ZIP code information for any other purpose.
Insurance quote information
If after entering your ZIP code, you decide to continue with getting an online insurance quote from kanetix's insurance quote service provider(s), additional information is needed to process your request. We encourage you to read the privacy statements of the quote service provider(s) as their policies may differ from ours. If you agree to purchase a policy from one of the insurance companies, they may use your personal information for the purpose of fulfilling the requested insurance transaction and for future contact in accordance with the terms and conditions of thier own privacy policy.
How can you change your personal information? kanetix only collects personally identifiable information from you on an opt-in basis only (eg. your email when you submit a question and provide a return email for our Customer Service to respond). If you should want to change your personal information you can contact us by calling us at , emailing, or writing to us at 129 Spadina Ave., Suite 400, Toronto, Ontario, Canada M5V 2L3.
For your protection kanetix contains links to other websites. For example, you may find links to the suppliers featured in our referral service. We share only your ZIP code with these third-party sites. No other information is exchanged with these third-party sites if you click on them. If you do decide to click on one of these links, we encourage you to read the privacy statements of these linked sites as their policies may differ from ours.
Choice/opting-out
We provide you the opportunity to 'opt-out' of having your information used for certain purposes. For example, if you do not wish your ZIP code to be sent to the insurance quote provider, please do not enter it and press 'Next Step' on Step 1. Doing so implies you have read this privacy policy and given permission. If you have questions you can contact us by calling , emailing, or writing to us at 129 Spadina Ave., Suite 400, Toronto, Ontario, Canada M5V 2L3.
You will be notified when personal information is collected on the kanetix website by any third party that is not our one of our service providers, so you can make an informed choice as to whether or not to share your information with that party.
Customer service
Based upon the personally identifiable information you provide us (i.e. your email when submitting an online question), we will communicate with you in response to your inquiries or assist in providing the services you request. We will communicate with you by email or telephone, in accordance with your wishes.
We will not use your email address for marketing or newsletters.
Notification of changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email or by means of a notice on our homepage.
Legal disclaimer
We reserve the right to disclose any personally identifiable information that we collect; if we are required to do so by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
If you have any concerns
We are committed to providing excellent service to you. However, if you have a concern or complaint, please contact us, because we are also committed to working with you to achieve a resolution and following through to a successful conclusion as quickly as possible. In most cases, complaints are resolved simply by discussing it with us. You should be able to get swift results by:
